Pathwright

Laurie Garcia

Handle the most common technical questions you may come across.

Troubleshooting

Understand the basic technology requirements for accessing courses on Pathwright.

System Requirements for Pathwright

Here's what we'll need to know when you or one of your learners experiences a technical issue of any kind.

How to report a technical issue

Learn how the Pathwright login options work and how you can help learners who have questions.

Help your learners log in

For Admins

If your learners are accessing courses on a network that filters out Vimeo.com, allow them to view only embedded Vimeo videos.

Allowing learners to access embedded Vimeo videos (when Vimeo.com is blocked)

For Teachers and Moderators

Learners can get answers for their questions about content and help with technical issues.

How to get help (for learners)

Make sure you're using a supported browser and find tips for resolving common browser and network-related issues.

Troubleshoot technical issues (for learners)

Troubleshooting upload issues (for learners)

Here's what you can do if a payment fails.

Troubleshoot card problems (for learners)

For Learners

Find answers and get help from Intercom Support and Community Experts

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