Troubleshooting | Pathwright Help Center

Troubleshooting

Handle the most common technical questions you may come across.

9 articles in this collection
Written by Laurie Garcia

For Admins

System Requirements for Pathwright

Understand the basic technology requirements for accessing courses on Pathwright.

Written by Laurie Garcia
Updated over a week ago

How to report a technical issue

Here's what we'll need to know when you or one of your learners experiences a technical issue of any kind.

Written by Laurie Garcia
Updated over a week ago

Help your learners log in

Learn how to troubleshoot your learners' most common questions.

Written by Laurie Garcia
Updated this week

For Teachers and Moderators

Troubleshoot login issues

What to do if one of your members can't log in.

Written by Laurie Garcia
Updated over a week ago

For Learners

How learners get help

Learners can get answers for their questions about content and help with technical issues.

Written by Laurie Garcia
Updated over a week ago

How learners log in and reset their password

As a learner, you can send yourself a password reset email or get help with your account.

Written by Laurie Garcia
Updated this week

Troubleshoot browser issues (for learners)

Make sure you're using a supported browser and find tips for resolving common browser-related issues.

Written by Laurie Garcia
Updated over a week ago

Troubleshooting upload issues

What to do if you can't upload a file.

Written by Laurie Garcia
Updated over a week ago

Troubleshoot card problems

Here's what you can do if a payment fails.

Written by Laurie Garcia
Updated over a week ago