Pathwright Help Center
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Troubleshooting
Troubleshooting
Handle the most common technical questions you may come across.
10 articles in this collection
Written by
Laurie Garcia
For Admins
System Requirements for Pathwright
Understand the basic technology requirements for accessing courses on Pathwright.
Written by
Laurie Garcia
Updated over a week ago
How to report a technical issue
Here's what we'll need to know when you or one of your learners experiences a technical issue of any kind.
Written by
Laurie Garcia
Updated over a week ago
Help your learners log in
Learn how to troubleshoot your learners' most common questions.
Written by
Laurie Garcia
Updated over a week ago
For Teachers and Moderators
Allowing learners to access embedded Vimeo videos (when Vimeo.com is blocked)
If your learners are accessing courses on a network that filters out Vimeo.com, allow them to view only embedded Vimeo videos.
Written by
Laurie Garcia
Updated over a week ago
Troubleshoot login issues
What to do if one of your members can't log in.
Written by
Laurie Garcia
Updated over a week ago
For Learners
How to get help (for learners)
Learners can get answers for their questions about content and help with technical issues.
Written by
Laurie Garcia
Updated over a week ago
Reset your password
Send yourself a password reset email or get help with your account.
Written by
Laurie Garcia
Updated over a week ago
Troubleshoot technical issues (for learners)
Make sure you're using a supported browser and find tips for resolving common browser and network-related issues.
Written by
Laurie Garcia
Updated this week
Troubleshooting upload issues (for learners)
What to do if you can't upload a file.
Written by
Laurie Garcia
Updated over a week ago
Troubleshoot card problems (for learners)
Here's what you can do if a payment fails.
Written by
Laurie Garcia
Updated over a week ago