For learners

Get help with what you’re learning

If you have a question about anything you’re learning, the best way to get help is to use the “Ask question” button at the bottom of the step you have a question about.

If there are teachers or moderators in the course, they’ll be notified. But even if there aren’t, other learners can see your question and provide helpful responses.

Email your moderator or teacher privately

If your course is moderated, you'll see all teachers and moderators listed at the top of the course Path. Click or hover over the person you want to email and then click the "Email" button. This will pull up your default email server so that you can start writing an email. If your device does not have a default email server enabled, you may need to set that up.  Responses will come to the email address you signed up with. 

Alternately, right click on the Email button to copy the person's email address.

Resolve technical issues

If you have questions about how to do something with the learning software, the best way to get help is to select the Menu button and click on the “Need help?” link. 

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