You're using a course offered on the Pathwright platform that uses securely embedded Vimeo videos with educational content. However, your learners are using on a school or workplace network that blocks Vimeo.com. Now what?

Each network's firewall or filtering system will be different. Here are some general guidelines you can share with your network manager.

Whitelist the URL of the Pathwright account. If you see an option to "Apply to embedded Vimeo videos," select this. Clear your browser cache, refresh, and all the embedded videos on the site should play. You may also need to whitelist Pathwright's sub-processors.

To manually enable access to embedded Vimeo videos for your learners, follow these steps:

You can also whitelist all of the following domains, but this will permit access to vimeo.com.

Need more help? Contact us and let us know where you're getting stuck.