Pathwright uses third party sub-processors, such as cloud computing providers and customer support software, to provide our services.
Sub-processors
Our current sub-processors are:
Amazon Web Services. Cloud services provider
Algolia: Cloud Search Provider
Stripe: Web Payments Processor
Filestack: Cloud File Storage
Mux Video: Video Storage and Streaming Service
Google Firebase: Cloud Services Provider
Intercom: Customer support software
Google Analytics: Web Analytics Service
Full Story: Web Analytics Service
cdn.embedly.com: Embed.ly
mandrillapp.com: by MailChimp, manages automated notifications
pw-blocks-standalone.netlify.com: renders Blocks content fast
prod.pathwrightcdn.com: a Pathwright URL that also needs to be whitelisted
This list will be updated as sites and sub-processors are added or removed. If you have a firewall that is interfering with your use of Pathwright, whitelisting the sub-processors above will likely resolve the issue.
Our sending email address
We send your members important account-related email notifications, such as password reset emails and course enrollment confirmation emails. See all possible notifications here. Everyone using Pathwright must have access to their email notifications in order to manage their password resets (and billing, if applicable).
Here is the sending email address that we use for learner notifications. Be sure this is whitelisted as well: notifications@pathwright.com