For Mentor Group Admins


Mentor Groups provide a place for mentors to track their own group of learners across all the courses they're taking and review their work.

As a Mentor Group Admin, you can add Members, Mentors, and additional Group Admins to any Mentor Group that you've been asked to manage, edit your Group settings, and create new nested Groups. You won't be automatically notified to review assignments, but you can review assignments and leave feedback if you wish, and you can also subscribe to the weekly digest email.

How to access your Mentor Groups

Once you've been assigned to a Mentor Group in the Group Admin role, your Home page provides access to any Mentor Groups you are managing. Go to Home > People > Groups.

Select the Group title to open the Group and see more options.

Add members to Mentor Groups

Open the Mentor Group from your Home page and select Add Members.

To add staff and members...

  1. Use the search bar to find existing users or invite new users. Search by name or email address and look up multiple people if you like.

  2. Make sure you have the correct role selected and then click Add. Existing users that you already manage will be added instantly. Otherwise, they will be sent an invite to join the Group and will be prompted to create their personal account or log in.

  3. You can add people in any role or change their role later.

Here are the types of members and staff you can add:

Members:

  • Members are anyone who you'd like to coach, tutor, or personally guide across all the learning paths they take. They won't see any indication that they belong to a particular group yet (more community engagement coming soon).

Staff:

  • Mentors are responsible for guiding each member of the Mentor Group and giving them feedback on reviewable work. Mentors also receive in-app and email notifications whenever a member submits a step that's marked for review, even if they aren't a teacher or moderator for the cohort. They can also opt into a weekly digest email.

  • Group Admins can add Members, Mentors, and additional Group Admins to any Mentor Group they manage, edit their group settings, and create new nested groups. They won't be automatically notified to review assignments, but they can review assignments and leave feedback if they wish, and can opt into the weekly digest email.

Edit and organize Groups

Select the additional actions icon (...) in the upper right corner of your Group and select Edit group settings. You can...

  • Edit the name

  • Add an optional description

  • Nest this Group under another Group to clarify organizational relationships

  • Delete the Group

Expand and collapse Groups for more clarity.

Change someone's role

To edit the role of a Group Admin or Mentor, select the menu below their name and select the desired role. Confirm, and their role will be changed.

To edit the role of a member, select the additional actions icon (...) to the right of the member's name and select "Make mentor." After promoting to Mentor, you can additionally promote them to Group Admin.

Remove staff and members

To remove a member, select the additional actions icon (...) to the right of the member's name and select "Remove from group."

To remove a staff member, select the menu below their name and change their role to member. Then follow the instructions above to "Remove from group."

Create a new nested group

As a Group Admin, you can create nested Groups inside Groups to which you've been given access. Here's how to add a new nested Group.

  1. Open one of the Groups to which you already have access from your Home screen.

  2. Select the Groups tab.

  3. Select New group and choose a name for your group. Nest the group under a group that you have access to from the drop down menu. Optionally adjust the other settings. When ready, click Create. Now you're ready to add members.

You can find the nested Group later by opening the main Group, then checking under the Groups tab for the nested group. Or, add yourself to the Group as a Mentor or Group Admin to add it your Home page.

FAQs

Q. How does a Mentor track progress and review work?

Once assigned to a Mentor Group, a Mentor's Home > People > Groups page provides access to any Group they are leading.

Here's an article from the Mentor's point of view, covering just what the Mentor can see and do.

Q. How does the weekly digest email work for Mentors?

A. We've created a new weekly email with everything you need to know to keep your Group on track week to week. By default, the digest will be turned on for each Group you're directly managing or mentoring.

The new Mentor Digest

The email digest includes:

  • Pending review: Every step that needs to be reviewed or graded along with how long it's been waiting. Use this to give timely feedback without letting anything slip through the cracks.

  • Progress last week: a snapshot of each group member's progress (or lack of progress) for every course path they've started. Use these snapshots to keep tabs on where learners are focused (or not focused), and intervene as necessary.

💡Tip: you can turn the Mentor Digest off or on for any Group where you're a Mentor or Group Admin by using the Group Options menu.

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