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🎫How discount codes work

Use discount codes to give your members free or discounted access to your courses, or free months on a subscription plan.

Laurie Garcia avatar
Written by Laurie Garcia
Updated over a week ago

For administrators

Discount codes allow you to offer free or discounted access to your courses or subscription plans when you use a connected Stripe account to sell directly from your Pathwright account. Learn more about integrating Stripe, a payment processor, here. 

Ways you can use discount codes

  • To attract interest by offering a promo deal

  • To offer scholarships or special access to reviewers, sponsors, or pilot students

  • To sell courses in bundles/packages/bulk

  • To give discounted or free access to prepaid individuals or groups

  • To allow someone to purchase courses or subscriptions as a gift

  • To offer school credit instead of a refund

We support...

✅Multi-use codes

✅Single-use codes

✅Unlimited-use codes

✅Single use per user

✅Expiration date

✅Free months on monthly subscriptions

✅Free access or percent-off on courses

✅Discount a certain number of seats in a member-created cohort

✅Detailed reports on code usage

Apply codes to a link

You can automatically apply a discount code when someone clicks a registration link to which you have appended the code in advance. Users will not need to manually enter the code in this case. Learn more here.

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How to get codes

Discount codes for discounted or free access to courses or for free months on monthly subscription plans can now be created on-demand by administrators from the Account Settings. Learn more about the discount code creator below.

Need a large set of codes or have questions? Contact us. We typically fulfill all special requests for discount codes the same or next business day.

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Reports

Reports on discount code usage are available to admins. School-wide reports can be downloaded by opening the Account Settings from the menu or Dashboard and going to Download reports.

Summary Level Discount Code Usage

If you use discount codes to give discounted or free access to a paid course, this CSV report has the basic details about how those are used.

Includes the following data:

  • discount code

  • discount amount

  • expiration date

  • max redemptions

  • number of redemptions to date

  • number of redemptions remaining

  • one redemption per user (T/F)

  • applies to all courses (T/F)

  • applies to course IDs

  • applies to category IDs

  • applies to all plans (T/F)

  • applies to plan IDs

The course, category, or plan IDs, when included, indicate the specific items to which the code may be applied.

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All Discount Code Redemptions

If you use discount codes to give discounted or free access to a paid course, this CSV report has all the information about how those are used.

Includes the following data:

  • User ID

  • first name

  • last name

  • email address

  • discount code

  • created date

  • redeemed date

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Discount codes FAQ

How do I edit a discount code?

Codes can't be edited via the interface once created. You have the option to create a new code with the correct settings.

Or, if you've already shared the code and you need further help, you can contact us with your edit request and we'll make the change if possible on the back end.

How do I delete a discount code?

We prefer not to delete discount codes since this can result in a loss of data in your discount code reports. However, you can create codes with a built-in expiration date or max number of uses so that they are automatically invalid once the expiration date passes or the uses are maxed out.

If you've already shared the code and you need further help, you can contact us. We're happy to add an expiration date for you if you forgot to do so when you created the code.

If I am using multiple cohorts, do I need to specify which cohorts are included?

Codes apply to a single-purchase course universally, so you if you have multiple cohorts listed under a course, the discount percentage will apply to each cohort, even if they have different pricing.

For subscription codes, the code will give access to every cohort included in the subscription plan. 

Can I use discount codes to provide a free trial? Will users be automatically charged at the end of the trial?

Subscription plans can be set up to require card information when a free discount code is applied. This means that the user will be automatically charged on their card at the end of the free trial period, unless they cancel before renewal. If you're not sure what settings were selected when your plan was created, you can contact us and ask.

How do I use discount codes for gift purchases?

Monthly subscription plans may optionally be set up to provide automatically generated Gift Subscriptions. Gift subscriptions allow anyone to gift access to your courses to anyone else for 1, 3, 6, or 12 months.

We don't currently have a built-in feature for gifting a single-purchase course. However, you're welcome to accept payment for the course anyway you like (invoicing via Stripe, PayPal, etc.) and then provide a code for the purchaser to share with the gift recipient. 

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