As a Moderator, you'll guide your group members through a learning Path to complete a course. In this article, we'll guide you through basic navigation and tasks that you can complete to encourage and monitor their progress. 

The Home Screen

Your Home screen organizes everything you’re learning and teaching in one place. 

You’ll access your Home screen under the “Menu” at the top left of every screen or by clicking on your name in the top right corner. Your Home screen will also be the first screen you see when signing in.

Under Home, your Learn tab keeps track of all of the courses you’re taking.

Your Teach tab is where you’ll find all the courses that you are moderating.

When you click into a course, you'll be taken to the Course Path. 

You’ll notice the course is organized into three tabs:

  • About: Includes the course description, author bio, and other information.
  • Path: Includes every Lesson each member needs to complete to finish the course. This is the most important tab and where you’ll spend most of your time.
  • Community: Shows all the discussions happening throughout the course in one place.

The Course Path 

A Path leads learners step-by-step through everything they should learn in a lesson or entire course.  A Path is made up of two core parts:

Steps

Steps are a single learning action a learner should take: a video to watch, something to read, a quiz or test, a guided discussion — you name it. Steps help learners understand, practice, apply, and articulate each concept or skill they're learning in a bite-size way.

Lessons

Lessons are a sequence of multiple steps that usually cover one concept. Some concepts are simple enough to teach in only one Lesson while others take multiple Lesson.

So a Path is simply the full sequence of Lessons which contain all the Steps your learners will complete.

Learn Mode and Teach Mode

As a Moderator, most of the tools you'll use are located on the Path, which can be viewed in two modes:

  • Learn mode: In Learn mode, you see exactly what other learners see. Here, you experience the Path as a learner. This provides a helpful lens for understanding any questions or concerns that come up and allows you to take the course along with the members in your group. Alternate between Learn & Teach modes with the toggle in the left corner.
  • Teach mode: In Teach mode, you’ll see extra information which will display exactly where learners are and how they’re doing. This view also includes some special tools that will help you in increasing learner progress.


The following actions can be performed while in Teach mode.

Invite learners

To invite someone to join your group, simply click on the Invite button right above the first lesson:

Enter email addresses to send an invitation link by email directly from the course. Or, click "get shareable link," copy the full invite link, and send it by email, text, or any other messaging tool to whoever you’d like to join.

Each person you invite will see a screen that looks like this:

If they don’t have an account already, they’ll be able to create one easily by entering their name, email, and a password. If they already have an account, all they’ll need to do is sign in.

If payment is required to join the group, they’ll also be asked to pay by entering a credit card. They’ll need to do this before they can join. 

If a learner is using a coupon code for free or discounted access, they will enter it by using the link above the payment information form.

Manage Members

You can manage who’s in your group and access student data by clicking the “View learners” option under Settings in the header of the Path.

This screen shows you everyone in your group and how they're performing at a glance:

Learner performance reports

To see a detailed performance report for a learner, simply tap the learner's name. Each learner's performance report shows...

  • a checkmark next to steps they've completed. 
  • how many points they've earned on each step (if points are assigned)
  • an indicator if they were late (if you've set due dates)

Remove members

If you need to remove a person from a group, hover over the vertical ellipses to the right of their name and select "Remove from group."

Foster discussion

Discussion questions are a great way to engage with the members of your group. As a Moderator, you can post discussion questions at the very bottom of any step while in Teach mode.

Many courses come with a few discussion questions built in. Notifications are an easy way to keep up with all the discussion. You'll be notified when anyone in your group...

  1. asks a question below a step 
  2. answers a discussion question or
  3. replies to you.

You’ll receive the notification as email and an in-app notification that looks like this: 

Just tap on the notification bell in the top right hand corner to reveal the most recent discussion activity. Select one a notification to jump right to the discussion.

Here are two "pro" tips:

  • Clicking the "X" to the right of a notification once you've responded will clear it from your notification menu. You may find this useful for tracking what you've responded to and what still needs attention.
  • When you receive a discussion notification by email,  replying to that email will post your response directly to the discussion thread.

How to turn off notifications

If you'd prefer not to get notifications about a particular group, you can manage your notifications on each group here:

Review submitted work and give feedback

If you’re leading a group that has Take steps, Submit steps, or any other steps that are configured to be reviewed, you'll find the Review feature very useful.

Whenever there's something for you  to review you’ll see a red notification dot next to the Review icon like this:

Tap the Review and you’ll see a list of everything that's been submitted. 

Tip: you can tap the Review icon in different places to see everything you need to review under one Step, a whole Lesson, or for the entire Path.

Review & feedback

The review & feedback screen helps you quickly review any work that needs your attention. You can use the "Show" filter to narrow down the list to just what you're looking for:

How to give feedback

When you tap on a completion from the list you’ll see what the learners submitted, a text box for leaving feedback, and a place to enter the points they earned (if applicable).

If you choose to send feedback to the learner via email they’ll be notified and will be able to reply to you by email.

Tip: use the previous and next arrows at the top to quickly move from one completion to the next.

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