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📧Message: Email your learners
📧Message: Email your learners

Send an email message to all learners in your cohort or email individual learners.

Laurie Garcia avatar
Written by Laurie Garcia
Updated over a week ago

Message all members

To email all members in a particular Cohort, select "Message" from the drop down menu.

In the box that pops up, type your message and send. Everyone in the cohort will be copied, including all learners, moderators, teachers, and observers. Your message will go to the email accounts your members used to sign up. Their replies will come to the email address associated with your account. 

Formatting the message

The Message feature now includes the following formatting tools:

  • Heading 1

  • Heading 2

  • Quote

  • Bold

  • Italics

  • Hyperlinks

  • Automatic bullet points

  • Automatic numbering

Highlight text with your cursor or press and hold text to apply formatting. To use automatic bullets, enter a dash and space before the first line. To use automatic numbering, enter a number 1 followed by a period and space before the first line.

You can also use the following variable in a group message if you would like to auto-fill each person's first name: {{user.first_name}}

Sending the message

When the message sends, you'll see a confirmation message similar to this one:

Use another email tool

The message tool does not support advanced HTML formatting or attachments. 

If you want to email all or selected learners from your own email server, open "View Learner Progress," click the download arrow icon, and select the "Learner data" report. From the report, copy the email address column, then paste that into your email's to, cc, or bcc line. 

Or, download an account-wide report to gather the email addresses of everyone in your account and email them from an external email server.

If you'd like to set up an email campaign, we'd suggest integrating with MailChimp or another emailing tool via Zapier. 

Message individuals

To email an individual, open "View Learners" and you'll find the learner's email address under additional actions on the right. Click or tap on the email address to send an email to that individual. This will open a new message in the default email app on your device. 

Right click or hold to copy the email address. 

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