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An overview of our legal terms
An overview of our legal terms

For Technology, Procurement, & Legal Departments

Paul Johnson avatar
Written by Paul Johnson
Updated over 12 months ago

Pathwright’s legal terms, as highlighted in this agreement, are designed to enable a mutually beneficial, fair, and well-defined relationship that lasts for the long term. We strive to develop terms that will work across a wide variety of organizations and mitigate the need for custom terms and agreements.

Over the past seven years, our terms and agreements have been well-tested and refined through rigorous legal review from large companies, universities, big nonprofits, organizations training people in high-security risk countries, and EU institutions under the strictest privacy and copyright legal regulations. Most often, they’re just an easy box to check.

In order to fairly and efficiently cover the bases for everyone while adapting to your organization's unique legal requirements and service needs, we’ve provided various types of legal agreements summarized below:

General terms

Our standard terms of use & privacy policy are agreed to when any user of the Pathwright software platform first signs up for an account as an account owner or as a learner, teacher, or another member role under an account owned by one of our customers. These terms are general and similar in nature to the terms organizations of all sizes agree to when they begin using Google G Suite, Microsoft Cloud, Salesforce.com, Apple services, AT&T Business, or virtually any modern software-as-a-service application.

As you know, most people don’t read these terms. However, we wrote them as if everyone would and encourage you to do so. As you review, please keep in mind that these terms already apply to hundreds of thousands of users (with thousands more added each week) and cover a wide variety of current and future use cases for account owners and student users. As such, they’re designed to broadly protect your organization, Pathwright, and your students and staff against harm with policies covering copyright, GDPR compliance, billing, and more. Over the years, we’ve found that our terms meet or exceed the requirements of most small and large organizations.

Here’s a summary of a few key points our terms and privacy policy cover:

  • You own all your content and can take it off Pathwright at any time.

  • You own all your data and can export and remove it from Pathwright anytime.

  • We’ll keep your data and content secure and confidential and will not use any of your information or content for any other purpose without your permission.

  • As a white-label platform, we won’t send any promotional messages to your users. (In fact, it’s likely that many of your learners won’t ever realize they’re using something called “Pathwright”.)

  • We maintain GDPR compliance and provide you with the tools you need to be GDPR compliant as well (see GDPR below).

If you have any questions as you review these terms, please let us know.

Optional, custom terms for your organization

For your members

Our general terms summarized above to protect you and your students and staff against copyright violations, privacy infringements, and more, but you may optionally add your organization’s privacy policy that your members will be required to additionally agree to when they sign up to access your Pathwright account as a student, teacher, or other roles (for instance, when they sign up to take one of your courses).

Note: If your membership includes EU citizens, then we recommend adding your organization’s GDPR compliant privacy policy.

For your organization's use of Pathwright

If your organization requires special terms of service that enhances the level of support we provide, these terms will be agreed to within a separate Addendum that may add to, but generally won’t significantly alter, the general software platform terms of use and privacy policy summarized above.

Due to the extra time and expertise required, these Addendums are only available with an Enterprise Plan and may require additional fees to complete depending on the nature of the requested terms and amount of time required to complete the document review and approval process.


Review & acceptance process

We're happy to answer questions about our Terms of Use & Privacy policy in a shared, private, Google Doc but we don't accept "red lines" or track changes. Modifications or additions are only accepted in a separate Addendum document that only includes the modifications.

If you'd like to initiate creating an Addendum, please email hello@pathwright.com for more information.

For your use of Pathwright Partner Services

Pathwright optionally provides professional consulting, design, and production services that we refer to as “Partner Services.” If you choose to use these services, you’ll be provided with a services agreement with service-specific terms to review and approve separately from this agreement.

To license your course for use within other Pathwright accounts

Some of our partners have “Curriculum Stores” which enable you to offer your courses as ready-to-teach curriculum for other organizations to use within their own Pathwright account for a fee and term that you set. If you choose to offer courses in this way, you’ll receive a licensing agreement to review and approve separately from this agreement.

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