Refreshing your browser or clearing your browser's data cache can clear up many minor technical issues. Here's how to take these basic troubleshooting steps.
1. Refreshing the browser
The following methods will force a "hard" refresh of your browser, which forces the browser to refetch the site.
For Windows users
Press and hold the Control button on the keyboard. At the same time, click the "Refresh" icon on your browser. The icon can be found to the left or right of your web address bar, depending on your browser. It will look similar to this:
For Mac users
Press and hold the Shift button on the keyboard. At the same time, click the "Refresh" icon on your browser. The icon can be found to the left or right of your web address bar, depending on your browser. It will look similar to this:
Go to your device Settings. Under Privacy, select "Clear Browsing Data" or "Clear Data." Then go to your web browser and open the page again.
See WikiHow's guide on forcing a refresh on your browser for further instructions.
2. Clearing the browser cache
Browsers "cache" or save some data to help you load web pages faster. However, sometimes they can cache outdated information. Clearing the browser cache can resolve issues related to your browser showing you cached data instead of fresh data.
The steps for clearing your cache vary significantly per browser. If using Chrome, you'll need to open your browser Settings, go to History, and then "Clear your browsing data," making sure that the "Cached images and files" option is selected.
See WikiHow's guide on clearing the browser cache for specific instructions for your browser and device.