Your teacher may give you the opportunity to reset and retake certain steps. If you have permission to retake, here's how to reset your step. 

Reset quizzes

As you take a practice quiz, you will need to submit a response for every short answer or essay answer question. If you do not click "Submit Answer" on every question, you will not be permitted to complete the assessment by clicking the "Complete step" button at the bottom of the screen.  

If you are permitted to retake the quiz, there will be an option to "Reset" after you have submitted each question and completed the entire assessment. The reset button will appear below the "Complete step" button, which will now show the "Next" step. 

Clicking "Reset" on a quiz will set each question as "not submitted," but will keep the last text you entered. You can now edit any question and click "Submit Answer." Once you submit all answers again, you can click the "Complete Step" button again to override your last attempt.

Warning: on some older courses, if you navigate away from the page or refresh the page, your work will be lost and you will need to reenter all responses. 

Reset submissions

Before you submit a file, you can replace the existing file by uploading a new one. After you've submitted, you can only upload a new file by resetting the step. 

  1. Click "Reset" below the button that takes you to the "Next" step. 

  2. Click "Clear" to remove the last file you uploaded. 

  3. Use "Pick a File" to choose a new file to upload. 

  4. When finished uploading, click "Complete Step" again. 

Note: if you need to upload multiple files to one step, you can upload them as a zip file. 

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